by ravenhealth | Oct 20, 2024 | Blogs
When Crescent Bloom, an ABA school and community-based program in New Orleans, sought to grow, one major hurdle stood in their way: billing. As a busy practice owner and dual-licensed BCBA and LPC, Rebekah Cianci knew that billing management was taking too much time and energy away from her primary mission – supporting her clients. That’s when she turned to Raven Health’s Managed Billing services. Since partnering with Raven Health, Crescent Bloom has not only reduced stress but also improved efficiency in their billing processes. Here’s a glimpse into how our Managed Billing team has empowered Crescent Bloom:
Key Billing Achievements
- 97% Paid Rate: Our team ensures that claims are processed promptly, with ongoing resubmissions for any denials.
- Claims Paid in an Average of 10.31 Days: Raven is committed to fast results. Crescent Bloom’s claims have been paid swiftly, allowing for better cash flow and stability.
- Another Initiative to Help: Raven was able to recover old accounts receivable – funds that were previously thought lost or tied up in confusing claim corrections.
For Rebekah, these results have been transformative, freeing up her time and providing peace of mind. As she says, “The billing team has been incredibly effective, but also very kind and positive to work with. It takes a lot off my plate, not just in terms of daily billing, but in terms of feeling confident that they will make sure nothing falls through the cracks.”
A Team That’s Got Your Back
Rebekah works closely with Raven’s billing specialists Beth Sullivan, Arjay Retos, Kelli Fawver, and Laura Bundy. She highlights how supportive the team has been in tackling complex billing tasks, especially when it came to working through old A/R issues. “I had previously struggled with old A/R, particularly keeping track of if a corrected or adjusted claim had been paid. Having the billing team follow up on that has been wonderful – it was a worry that felt really unmanageable to get to on my own.” Raven Health didn’t just stop at the daily billing needs; they dug into the details. They worked alongside Rebekah to manage the complexities of being dually licensed as both a BCBA and LPC, ensuring all relevant CPT codes were correctly applied. Their approach? Diligent, proactive, and always full of positive energy. “Beth, Arjay, Kelli, and Laura asked clarifying questions and made sure we got set up correctly, even as we were all learning how to make it work together,” Rebekah notes.
Low Stress, High Efficiency
In the world of ABA, billing can feel like a mountain of paperwork, corrections, and follow-ups. Crescent Bloom’s story is a testament to the relief that Raven Health’s Managed Billing can provide. “Billing is probably the least fun part of my job, but they make sure it’s handled very diligently with positive energy and low stress,” says Rebekah. That’s the Raven difference – making the unmanageable feel manageable, so program owners like Rebekah can focus on what they do best.
Why Raven Health?
Raven Health’s Managed Billing service doesn’t just take tasks off your plate – it gives you confidence. Confidence that claims will be handled swiftly, denials won’t be forgotten, and every issue, from day-to-day billing to resolving old A/R, will be tackled with care. Rebekah sums it up perfectly: “It’s been such a wonderful investment that allows me to feel like my billing to-do list will be managed, and any issues will be brought to my attention.”
Final Thoughts
Crescent Bloom’s partnership with Raven Health proves that with the right team, even the most tedious aspects of running an ABA program – like billing – can become stress-free. We’re proud to support Rebekah and her team, helping their program thrive with Raven Health’s managed billing services. Want to see how Raven Health can transform your billing process? Let’s chat!
by ravenhealth | Oct 11, 2024 | Blogs
As the crisp fall air rolls in, it’s the perfect time to incorporate fun seasonal activities into your ABA therapy sessions! Here are 10 simple, engaging fall sensory ideas that BCBAs, RBTs, and practice owners can use to enhance client experiences while tapping into the magic of autumn.
- Pumpkin Sensory Bin Fill a bin with pumpkin seeds, small gourds, and fall leaves for kids to explore by touch and smell – a tactile treat!
- Apple-Scented Play-dough Create homemade play-dough scented with cinnamon or apple pie spice. Mold pumpkins or leaves while embracing those fall vibes.
- Leaf Rubbing Art Grab some fallen leaves, place them under paper, and let kids create textured rubbings with crayons – simple yet sensory-packed!
- Corn Kernel Sensory Bottles Fill clear bottles with dried corn kernels and fall trinkets for a calming, visually stimulating activity.
- Pumpkin Gut Exploration Scooping out pumpkin guts is messy but oh-so-fun! Explore the slimy texture while sorting seeds – perfect for sensory seekers.
- Fall Scent Exploration Set up scent jars filled with cinnamon, apples, and cloves. Let kids sniff and identify the smells of the season.
- Autumn Water Beads Use orange, red, and yellow water beads in a sensory bin – kids can sort by color or simply enjoy the soothing textures.
- Crispy Leaf Walk Head outside for a sensory walk through crunchy leaves – engage their auditory and tactile senses while enjoying nature.
- Harvest Sensory Bin Fill a bin with dried corn, pinecones, and mini pumpkins for a sensory-rich exploration of fall textures.
- Apple Stamping Art Cut apples in half, dip them in paint, and stamp away! A creative and tactile activity that captures fall’s spirit.
These activities are not only fun but are also designed to engage multiple senses, making them perfect for fall ABA sessions. So grab your pumpkins and play-dough, and let’s dive into a season of sensory exploration!
by ravenhealth | Oct 1, 2024 | Blogs
In the latest installment of Raven Health’s ABA Startup Success 101 series, Tim Crilly sits down with Ethan Schwarzbach, Co-Founder and CEO of Flychain, to discuss a critical yet often overlooked aspect of running an ABA practice: financial management. The partnership between Raven Health and Flychain aims to provide ABA practitioners with the tools and knowledge necessary to manage their finances effectively, ensuring they can focus on their clinical mission.
The Importance of Financial Management
Tim opens the discussion by highlighting the “dirty little secret” of running a clinical practice: the need for effective financial management. Without it, practices struggle to keep the lights on, pay employees, and ultimately fulfill their mission of helping families. Ethan, whose background lies in finance and lending, founded Flychain to address these challenges, especially within the behavioral health space.
Revenue Cycle Management (RCM): The Lifeblood of Your Practice
A significant portion of the discussion centers on Revenue Cycle Management (RCM), which Ethan describes as the lifeblood of any fee-for-service business, including ABA practices. RCM involves managing the entire billing process, from submitting claims to ensuring timely payments. Poor RCM can lead to delayed payments and financial instability, which is why it’s crucial for ABA practices to have a robust system in place. Flychain’s approach to RCM emphasizes tenacity in chasing down payments and ensuring that practices receive the revenue they’ve earned promptly.
Capital Planning: Preparing for Growth
Ethan also discusses the importance of capital planning, particularly in the early stages of an ABA practice. He explains that the first year is often the most challenging, as small businesses have limited access to traditional forms of capital. Flychain offers solutions to bridge this gap, such as advancing payments on insurance claims to improve cash flow. Ethan advises new business owners to plan their capital needs early, ensuring they have the necessary funds to weather initial financial challenges and position themselves for growth.
Bookkeeping and Accounting: The Foundation of Financial Health
Flychain has developed a specialized accounting and bookkeeping service tailored to the unique needs of healthcare providers, particularly in the ABA field. Ethan emphasizes the importance of having clean, accurate financial records from day one, as they are crucial for securing loans, managing expenses, and eventually selling the business. Flychain’s service is designed to take the financial burden off the shoulders of ABA practitioners, allowing them to focus on delivering care.
Final Thoughts
The webinar concludes with a discussion on the various forms of capital – equity and debt – and the importance of understanding these concepts as a business owner. Ethan and Tim both stress the need for ABA practitioners to educate themselves about financial management, as it is integral to the success and sustainability of their practice. The partnership between Raven Health and Flychain represents a significant step forward in providing ABA practices with the financial tools they need to thrive.
This partnership with Flychain offers ABA practices the opportunity to not only streamline their financial operations but also to secure the capital necessary to grow and continue providing essential services to their communities.
Interested in learning more? Watch the free, full webinar below:
Click here to watch the webinar!
by ravenhealth | Sep 13, 2024 | Blogs
Raven Health recently hosted a webinar titled ‘Making Compliance Your Best Friend.’ In this session, Tim Crilly, BCBA, chats with Rebecca Womack, BCBA, on the crucial topic of compliance in ABA therapy. Womack, President and CEO of Raw Consulting, shared invaluable insights on how new and growing ABA practices can navigate the often daunting world of compliance.
Key Takeaways: Proactive Compliance Strategies
Womack emphasizes that compliance isn’t just about following rules – it’s about safeguarding the practice and ensuring the highest standards of care for clients. She discusses common pitfalls that ABA providers face, such as misunderstandings about CPT codes, ABA clinic requirements, and the importance of accurate documentation. “Most people don’t realize they’re making mistakes until it’s too late,” Womack noted, highlighting the necessity of proactive compliance measures.
Building a Robust Compliance Program
Womack also stresses the importance of a robust ABA compliance program, even for smaller practices, to prevent costly mistakes and maintain strong relationships with payers. “Assuming you’re compliant without double-checking can lead to significant business and clinical implications,” Womack warned.
Final Thoughts
To dive deeper into these insights and learn practical tips for implementing effective compliance strategies in your own practice, it is highly recommended to watch the full interview. Womack’s expertise can help ensure that your practice is not only compliant but also positioned for long-term success.
Interested in learning more? Watch the free, full webinar below:
Click here to watch the webinar!
by ravenhealth | Sep 11, 2024 | Blogs
In this Raven Health webinar, Tim Crilly sat down with Matt Zabolotny, founder and managing principal at exydoc, to discuss effective strategies for contracting and credentialing in ABA practices. Credentialing can be daunting, especially for new practice owners, and Matt provided invaluable tips for navigating this process smoothly.
Key Takeaways:
Credentialing & Contracting
Matt emphasized the importance of identifying the largest insurers in your state and starting with those networks. Focus on becoming in-network with a handful of major payers to maximize revenue without overwhelming your billing processes. Matt also warned against relying solely on being out-of-network, as it can create financial complications for both your practice and your clients.
Stay Persistent
Credentialing timelines vary from 30 to 120 days depending on the insurer, so Matt encouraged new business owners to start as early as possible. He stressed the importance of persistent follow-up – networks can open unexpectedly, and checking in frequently can pay off.
Mistakes to Avoid
One of the most common mistakes Matt sees is failing to collect client financial responsibilities. For private insurance clients, it’s crucial to set up systems to track co-pays and deductibles – failing to do so can drastically impact your revenue.
Final Thoughts
Credentialing is essential for getting paid, and missteps can lead to denied claims and lost revenue. For new ABA practice owners, Matt recommends getting help when needed and focusing on becoming in-network with key insurers to secure a stable financial footing. Interested in learning more? Watch the free, full webinar below: Click here to watch the webinar.
by ravenhealth | Sep 2, 2024 | Blogs
In the latest Raven Health webinar, Tim Crilly sat down with consultant Ivy Zwicker, who shared her insights on how ABA practice owners can successfully grow their teams while ensuring financial health. With over a decade of experience in the ABA industry, Ivy’s expertise helps businesses navigate the challenges of sustainable growth.
Key Takeaways: Financial Health & Growth
Ivy introduced the concept of ‘No Margin, No Mission,’ emphasizing the importance of maintaining financial stability to keep the mission of helping families alive. While passion drives ABA practices, the financial component ensures longevity. Ivy recommended performing a market analysis when expanding into new areas, ensuring that there is not only client demand, but also enough RBTs and BCBAs to support your services.
Understanding Rates & Caseload Management
Ivy highlighted the importance of knowing payer rates and managing caseload metrics. Understanding your reimbursement rates—especially for core services like 97153 and 97155 – is critical to sustaining a healthy business. Additionally, Ivy discussed the need for tracking growth carefully to avoid overstaffing, which could lead to financial strain.
Data-Driven Decisions for Growth
Ivy stressed the importance of tracking metrics like authorization utilization and average billable hours. She explained how maintaining data dashboards allows ABA owners to make informed decisions about when to hire more staff and how to optimize their existing teams for both financial and operational success.
Balancing Growth and Client Needs
It’s essential to balance client growth with workforce management. Ivy advised owners to carefully analyze their client demographics and ensure they are strategically filling gaps in their caseloads, particularly during underutilized hours, such as mornings and early afternoons.
Final Thoughts
For ABA practice owners, Ivy’s advice centers around being realistic with your business growth, tracking the right data, and ensuring financial health from day one. Interested in learning more? Watch the full, free webinar below: Click here to watch the webinar.
